At Shamrock Company, we pride ourselves on bringing passionate and dedicated individuals into our family. Recently, we welcomed Ali Youtz as our new Regional Vice President of Operations for Shamrock Coffee. With a rich background in the food industry and a deep commitment to people development, Ali is poised to lead us into an exciting future.

Ali’s connection to the food industry runs deep. “I grew up in the industry,” she shares. “As a kid working in a bakery, I held various restaurant jobs throughout the years. My last role was in quick-service restaurants, so this is really my life and what I intend to do for a long time.”

Joining the Shamrock Family

Her first impression of Shamrock was overwhelmingly positive. Fun, kind and genuine were words Ali used to describe her first impression of us as a company. “There was no façade” Ali says. “It was just, ‘This is who we are, this is what we do, and these are the type of people we’re looking to make a part of it.’ It felt real.”

Ali believes that what sets her apart as a leader is her unwavering support for her team. “I’m here for whatever it takes,” she emphasizes. When problems arise, she’s the first to say, “Let’s figure this out together.”

She is committed to investing in her team’s personal development. “I don’t expect people to come in with every skill they need to be successful,” Ali explains. “I take a genuine interest in them as people and their personal development.”

“I want to bring out the best in people.” — Ali Youtz, Regional Vice President of Operations

Building the Brand and Developing Leaders

Ali’s vision for Shamrock is clear and ambitious. “My vision is to make a name for the brand in this new and emerging market,” she states. “I want to develop great General Managers and Area Directors to take us into the future.”

When asked what she wants her team to know about her, Ali emphasizes her values. “First and foremost, I’m a person of integrity,” she asserts. “I’m always there to support, teach, coach, and help.” Ali believes in doing the right thing for people at all times. “How does this impact people, and what are the results if we don’t do it the right way?” Ali considers these questions in every decision she makes. 

Her passion isn’t just about food—it’s about the people behind it. “I used to think I had a passion for food, the hustle, the grit,” Ali reflects. “But it’s really about people. I love teaching people.” 

“We make people happy; we kickstart people’s days.” — Ali Youtz, Regional Vice President of Operations

“I want our team to know that what we do matters,” she says. Ali’s strong leadership style is as classic as her Dunkin’ order: black coffee. We’re thrilled to have you on the team!