Category: People
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Three Decades of Dedication: Kristi McCarthy’s Shamrock Story
For Kristi McCarthy, Taco Bell has been more than a job. It’s been the backdrop for most of her career! Kristi first walked into a Taco Bell restaurant as a 16-year-old team member. Decades later, she’s the General Manager (GM) of Shamrock Company’s Oak Lawn, IL Taco Bell on Cicero Avenue, where she continues to…
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Leading with Heart: Meet Dunkin’ GM Holly Kinzie
Categories: PeopleFor Holly Kinzie, General Manager (GM) of Shamrock Company’s Milton Avenue Dunkin’ in Janesville, WI, the restaurant business has always been about people. After working for the location’s previous owner for more than 17 years, Holly experienced a major transition when Shamrock acquired the restaurant in August 2025. “I’ll admit I struggled with such a…
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The Climb: TJ Gorski’s Journey to the Top
TJ Gorski’s journey into the restaurant industry began with a simple goal: do things differently. Now, as a Taco Bell Area Director for Shamrock Company, it’s clear he succeeded! But as the saying goes, the path to success is rarely a straight line. In Tony’s case, the journey involved three states and multiple quick-service franchises.…
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People First: Inside Kacy Hunter’s Leadership Style
Categories: PeopleKacy Hunter didn’t plan on building a career in quick service restaurants (QSRs). But once she discovered the impact strong leadership can have on young team members, she never looked back. Today, Kacy serves as our Dunkin’ Director of Operations, helping lead the brand’s growing presence in Wisconsin. Her leadership philosophy is simple: people come…
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Director Marcial Hernandez Honored with Steve McGue Leadership Award
Joining the likes of COO Rob Russ and CFO John Mlinarcik, Taco Bell Director Marcial Hernandez is our third incredibly deserving recipient of the prestigious new award created in our late Founder’s namesake. “I think my dad would be incredibly proud that we have employees that are willing to put the team before themselves because…
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Celebrating Kentwood Dunkin’s Grand Opening with RGM Ted Watson
Some careers are carefully planned, others come together through a combination of timing and serendipity. For Ted Watson, Restaurant General Manager (RGM) of Shamrock Company’s newly opened Dunkin’ in Kentwood, MI it was very much the latter. Ted’s journey to Dunkin’ started a couple of years ago when he and his wife opened their own…