Category: Operations
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Celebrating Supreme Standards at Aurora, IL Taco Bell
Categories: OperationsWe’re starstruck with the Aurora, IL Taco Bell team! Led by Restaurant General Manager (RGM) Elcia Ontalba, this stellar crew celebrated three consecutive periods of supreme five-star results May through September. Taco Bell Supreme Taco Bell’s Supreme Five-Star Program offers the highest level of recognition for Taco Bell restaurants, reflecting excellence in guest service, food…
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A Shiny New Frontier For Shamrock
Categories: OperationsWe have some exciting news: We’ve officially added five Dunkin’ locations in Wisconsin to our portfolio! Stretching from Lake Geneva to Fort Atkinson, WI, these stores are our first foray into the Wisconsin Dunkin’ market. We couldn’t be more delighted about sprinkling Shamrock Company’s mission and values throughout the Badger State! MAKING A GAME PLAN…
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A Major Upgrade For West Michigan
Categories: OperationsLast August, Shamrock Company acquired its first four Dunkin’ locations in West Michigan. All were in need of a bit of a revamp — but our team isn’t afraid of a challenge, so we happily rose to the occasion. The first order of business was finding a strong, experienced leader to steer our new Dunkin’…
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Celebrating Rustum‘s New Role
Categories: OperationsRustum Sayyed is as loyal as they come! Now nearing his third decade with Shamrock Company, we celebrate his transition from Area Director to Regional Vice President of Operations (RVP) of Shamrock Taco Bell South. Rustum has been a part of the Shamrock family for a long time! While we sat down intending to talk…
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Manager Certification: Investing in Our People
Categories: OperationsIt’s certification season here at Shamrock Company! With our new Dunkin’ business comprising five restaurants and growing, we’ve been busy getting all of our managers certified and properly trained. Why? Because we care about our people and that care transfers over to how we impact the everyday for our guests. “Certification is important because it…
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Second Dunkin’ Manager Certified: Meet Stacy!
Categories: OperationsDunkin’ Shift Leader Stacy Dekker is excitedly embarking on a new “indoor adventure” after joining us in November from Urban Air, where she was running the on-site café. And she’s flying high with opportunity having already been promoted! Stacy recently completed shift management training at the same Dunkin’ she helps manage in Wyoming, MI, becoming…
