Shift Lead Maddy Lee Juggles School & Work with Dunkin’
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Maddy Lee is a Shift Lead at our Wyoming, MI Dunkin’ store. While she’s only been with Shamrock Coffee since August of 2024, she has nearly three years of Dunkin’ experience on her resume! She started as a Crew Member, then became a team trainee before being promoted. The Shift Lead opportunity was presented to
May 27, 2025
Manager Certification: Investing in Our People
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It’s certification season here at Shamrock Company! With our new Dunkin’ business comprising five restaurants and growing, we’ve been busy getting all of our managers certified and properly trained.  Why? Because we care about our people and that care transfers over to how we impact the everyday for our guests. “Certification is important because it
March 24, 2025
Opening for Two Brands in One Day!
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It’s a big day in Shamrock Company history! We’re celebrating an exciting company first — swinging the doors wide open to new restaurants for both of our famous brands in the same day, separated only by state lines and Lake Michigan. Today, bright and early, one talented team opened our fifth Dunkin’ in Otsego, MI
February 26, 2025
Second Dunkin’ Manager Certified: Meet Stacy!
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Dunkin’ Shift Leader Stacy Dekker is excitedly embarking on a new “indoor adventure” after joining us in November from Urban Air, where she was running the on-site café. And she’s flying high with opportunity having already been promoted! Stacy recently completed shift management training at the same Dunkin’ she helps manage in Wyoming, MI, becoming
February 14, 2025
Molly’s Early Days at Shamrock
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Stepping into Shamrock Company for the first time, crew member Molly felt an instant sense of belonging she never imagined possible. “The vibe here was really nice and exactly what I didn’t think existed,” she says. “I fell in love with it right away.” From day one, she discovered an atmosphere where people truly see
January 16, 2025
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  • Catching Up With RVP Of Ops, Ali Youtz

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    At Shamrock Company, we pride ourselves on bringing passionate and dedicated individuals into our family. Recently, we welcomed Ali Youtz as our new Regional Vice President of Operations for Shamrock Coffee. With a rich background in the food industry and a deep commitment to people development, Ali is poised to lead us into an exciting…

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  • AN INTERVIEW WITH COREY HINTON, GENERAL MANAGER

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    At Shamrock Company, we believe in fostering a supportive and engaging work environment. We recently sat down with Corey Hinton, the Restaurant General Manager at our Comstock Park Dunkin’ location in Grand Rapids, MI, to learn about his journey, vision, and commitment to creating a positive workplace culture. A New Beginning Corey joined the Comstock…

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  • TAKING A CHANCE AT SHAMROCK: RUSTUM’S STORY

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    Rustum Sayyed is an Area Director (AD) who’s been with us since 1997. Originally from Palestine on the West Bank of Jordan, Rustum came to the United States for family and opportunity, and found his first job here with Taco Bell. “To start again fresh, was a good idea,” he says. Rustum joined Taco Bell…

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  • DELIDA DEVELOPS INTO A DRIVING FORCE AT SHAMROCK

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    Delida Uriostegui-Solano is a longtime employee of Shamrock Company. In fact, she’s grown up with us, having first joined at age 15 when Shamrock’s only restaurant brand was KFC. She started out as a cashier. “That being my first job, I was nervous and very scared,” she says, reflecting on her teenage years.  “I think…

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  • OPERATIONS WELCOMES THREE TO NEW REGIONAL VP ROLE

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    There’s lots of excitement at Shamrock Company! We’ve bumped up our brand count to TWO (see Dunkin’ news) and now we’re working hard to pave the way with a more robust operations leadership structure.  As part of this, we’ve added three Regional Vice Presidents of Operations (RVPs) roles to assist with maintaining excellence in all…

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  • SHAMROCK OPS LEAD ROB RUSS BECOMES COO

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    We’re thrilled to announce Rob Russ’ new role as Chief Operations Officer (COO)! Our revered operations leader for many years, Rob has been with Shamrock from the very beginning. He started as a restaurant manager back when our company Founder, the late Steve McGue, purchased his first two restaurants (KFCs). To say Rob is very…

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